Settle disputes in
one fair step.
Every refund dispute is a negotiation. Today it's ten messages, an agent's time, and too often a chargeback. SNHP makes it one step — a neutral, math-backed settlement both sides accept.
Get in touch →A dispute costs far more than the refund.
The refund is the small number. The real bill is everything around it — and it's paid on every contested ticket, whether you settle or not.
A neutral mediator that knows both sides.
SNHP sits between your customer and your policy. It works out what a fair resolution looks like for each side and proposes it directly — no haggling, no escalation queue. Both sides accept because the proposal is fair to both, and it lands in one step instead of ten.
Math, not a black box.
Every settlement SNHP proposes can be replayed and checked — the logic is game theory, not an opaque model. That makes it defensible: consistent, logged, explainable to a customer or a regulator. SNHP isn't the customer's adversary, and it isn't yours. It's the referee.
Where we are
SNHP is early. The negotiation engine is built and working; the platform integration is what we're designing now, with our first partners. If your service handles refund disputes at volume, that's exactly the conversation we want.